The achievement of a positive insurance result with an underwriting profit of $17.4 million
Sound financial security with a solvency coverage of 1.74 times the minimum required by the Australian Prudential Regulation Authority (APRA), zero borrowings and net assets in excess of $233 million as at 30 June 2009
The enhancement of the corporate governance framework including the review of the capital management plan and the promotion of the company’s risk management strategy
First class reinsurance protection which supports our policyholders’ financial interests
The progressive improvement of the Customer Satisfaction Index from 60% in 1998 to 86% in 2008
The advancement of our corporate objectives designed to strengthen the company’s commitment to Serving Church
The implementation of superannuation administration systems to serve the needs of our business partners and superannuation fund members
Payment of grants to the Australian Catholic Bishops Conference and Catholic Religious Australia, bringing the total distributions in the last 31 years to $193.6 million